According to Shopee news, in order to help sellers improve the speed of parcel delivery and thus enhance the competitiveness of sellers, the platform will gradually extend the pick-up time for free collection in various receiving areas starting from March 18, 2024.

The final adjustment time for pickup in each delivery area is based on the notification time of the pickup driver in that delivery area and the actual door-to-door time.

Sellers are asked to adjust the packaging time according to changes in collection time to ensure that more orders can be sent out faster.

Shopee's free pick-up service (SPS): If the seller's performance meets certain conditions and the shipping address falls within Shopee's range, Shopee can provide free door-to-door collection service.