What is the Marketplace Commission Fee?
Just like Shopee and Lazada platforms, TikTok also starts to charge the marketplace commission fees for orders. Commission Fee is an access fee charged to sellers to continue enjoying the services and benefits of platform.TikTok Shop said it is to continuously provide the TikTok Shop experience to sellers & buyers, so they introduced the new marketplace commission fee of 2.12% (including VAT) on all successfully delivered orders.
How is the commission fee calculated?
The TikTok Shop marketplace commission fee is calculated from the item price, minus any seller promotional charges. And the platform promotional charges will not be deducted from the item price.The commission fee only be charged on all successfully delivered orders, not for failed deliveries. But for return orders, TikTok Shop will also refund the commission fee to sellers. For orders which are returned partially, they will be refunded based on the actual returned item price.
So here is the calculation:
Commission Fee = 2.12% X (Item Price - Seller Promotions)
For example, the seller item price is RM100, buyer redeemed seller voucher is RM10 and platform voucher is RM5, then the commission fee = 2.12 x (RM100 - RM10) = RM1.91