Blog > Marketplace News > TikTok Shop PH Sellers Must Apply for The E-commerce Trust Mark Before December 31
TikTok Shop PH Sellers Must Apply for The E-commerce Trust Mark Before December 31
Jayson 22 Sep 2025 11:30ENCopy link & title
According to official information from the Department of Trade and Industry's Electronic Commerce Bureau (DTI-ECB), Filipino sellers must apply for the E-Commerce Philippine Trustmark by December 31, 2025 (originally scheduled for September 30), to meet government compliance requirements.
Under the DTI Department Administrative Order No. 25-12, all sellers are required to register for the Trustmark. This will prevent your sales on the TikTok Shop platform from being affected. Stores that do not obtain a valid trustmark may face sales restrictions.
The Trustmark is a permit issued by the Department of Trade and Industry E-Commerce Bureau (DTI-ECB) to e-marketplaces, online merchants, e-retailers, digital platforms, and third-party platforms that allows them to operate e-commerce.
It indicates that the things you offer online are compliant with applicable Philippine laws and standards, and it communicates to customers and regulators that your store is reputable, legitimate, and trustworthy.
For more details, can refer to 👉"Boost Buyer Confidence: What is the PH E‑Commerce Trustmark?"
The DTI-ECB has made it simple for sellers to apply for the Trustmark. Simply go to trustmark.dti.gov.ph, complete the online application form, and submit the necessary papers. If your submission was successful, you should be able to retrieve your Trustmark from the system.
Upload required documents:
The trustmark must be prominently displayed in a visible location on your digital storefront or seller profile. On TikTok Shop, you can display the trustmark in two ways:
1. Displaying the Trustmark on your shop page
2. Displaying the Trustmark on your account profile
For more detailed steps on how to display the trustmark on your TikTok account, please refer to "TikTok officical"
Conclusion
The Philippines E-Commerce Trustmark is more than just a badge; it is a catalyst. It meets regulatory standards, boosts merchant trust, and gives consumers peace of mind in a rapidly increasing online economy (now valued at around USD 24 billion).
Beside, Filipino sellers can also take usage of BigSeller to manage their stores in order to boost buyer trust in the platform.
Under the DTI Department Administrative Order No. 25-12, all sellers are required to register for the Trustmark. This will prevent your sales on the TikTok Shop platform from being affected. Stores that do not obtain a valid trustmark may face sales restrictions.
Want to manage multiple TikTok Shop accounts at the same time?
Vist our website to know more 👉 BigSeller ERP
Vist our website to know more 👉 BigSeller ERP
1. What is the PH E‑Commerce Trustmark?
The Trustmark is a permit issued by the Department of Trade and Industry E-Commerce Bureau (DTI-ECB) to e-marketplaces, online merchants, e-retailers, digital platforms, and third-party platforms that allows them to operate e-commerce.
It indicates that the things you offer online are compliant with applicable Philippine laws and standards, and it communicates to customers and regulators that your store is reputable, legitimate, and trustworthy.
For more details, can refer to 👉"Boost Buyer Confidence: What is the PH E‑Commerce Trustmark?"
2. How do Seller get a Trustmark?
The DTI-ECB has made it simple for sellers to apply for the Trustmark. Simply go to trustmark.dti.gov.ph, complete the online application form, and submit the necessary papers. If your submission was successful, you should be able to retrieve your Trustmark from the system.
Upload required documents:
- Valid DTI / SEC / Cooperative certificate
- Other relevant permits (if applicable)
- BIR Certificate of Registration
- List of websites or platforms used
- Valid government-issued ID
- Customer complaint handling process (redress mechanism)
3. What Should Sellers Do with TikTok Shop?
The trustmark must be prominently displayed in a visible location on your digital storefront or seller profile. On TikTok Shop, you can display the trustmark in two ways:
1. Displaying the Trustmark on your shop page
2. Displaying the Trustmark on your account profile
For more detailed steps on how to display the trustmark on your TikTok account, please refer to "TikTok officical"
Conclusion
The Philippines E-Commerce Trustmark is more than just a badge; it is a catalyst. It meets regulatory standards, boosts merchant trust, and gives consumers peace of mind in a rapidly increasing online economy (now valued at around USD 24 billion).
Beside, Filipino sellers can also take usage of BigSeller to manage their stores in order to boost buyer trust in the platform.
BigSeller is the ultimate FREE e-commerce ERP for Southeast Asian sellers, designed to supercharge your business. Streamline everything in one place—from product listings and order processing to inventory management, financial tracking, and automated operations.
Vist our website to know more 👉 BigSeller ERP
Vist our website to know more 👉 BigSeller ERP
BigSeller-Blog Senior Writer: Jayson
Sir Jayson has worked in well-known e-commerce companies such as Shopee and TikTok Shop, helping hundreds of sellers to deepen their e-commerce industry, expand their business, and eventually become high-quality sellers.
