TikTok Shop Philippines fully opens pre-order feature
Jayson 21 Nov 2025 09:55ENCopy link & title
Attention: TikTok Shop Philippines has announced that its pre-order feature will be officially open to all sellers starting November 24, 2025.
With this feature enabled, sellers can mark their products as "pre-order" and set a shipping timeframe of 3 to 30 calendar days (calculated from the date the buyer places the order). This model is particularly suitable for customized products, pre-release of new products, or products that are about to be restocked.
It should be noted that each pre-order order will incur an additional 2% pre-order service fee on top of the original commission. This fee will not be charged when orders are cancelled, returned or refunded.
Sellers must first mark the products as Pre-Order products, then set a fulfillment period between 3 to 30 calendar days, this setting only applies to products marked as “Pre-Order.”
If you wish for all your products to follow a pre-order timeline, you must mark each product individually. It is also supported to set different fulfillment timelines for different products.
⚠️Note: Orders not delivered within this timeframe will be automatically cancelled by the platform, and refunded to the buyer. Pre-Orders fulfilled within the fulfillment period will not impact your FDR and NDDR.
Step 1: Navigate to Products -> Manage Products
Step 2: Click on the "Edit" button for the product you wish to mark as "Pre-Order" or click on Add Product if it is a new product
Step 3: Check the "Pre-order" box under "Sales Information"
Check the Pre-Order box👇
Step 4: Under "Selling" click "Regular" and change it to "Pre-Order"
Step 5: Key in the "Days required to ship item"
Note: If the option does not appear in the drop down, you may key it in like so:
Pre-orders can effectively alleviate inventory pressure for sellers. For more information, please refer to: TikTok Shop Academy
Besides, ERP tools like BigSeller can also greatly help users with multiple stores manage their pre-orders all together:
With this feature enabled, sellers can mark their products as "pre-order" and set a shipping timeframe of 3 to 30 calendar days (calculated from the date the buyer places the order). This model is particularly suitable for customized products, pre-release of new products, or products that are about to be restocked.
It should be noted that each pre-order order will incur an additional 2% pre-order service fee on top of the original commission. This fee will not be charged when orders are cancelled, returned or refunded.
How exactly does TikTok Shop pre-order work?
Sellers must first mark the products as Pre-Order products, then set a fulfillment period between 3 to 30 calendar days, this setting only applies to products marked as “Pre-Order.”
If you wish for all your products to follow a pre-order timeline, you must mark each product individually. It is also supported to set different fulfillment timelines for different products.
⚠️Note: Orders not delivered within this timeframe will be automatically cancelled by the platform, and refunded to the buyer. Pre-Orders fulfilled within the fulfillment period will not impact your FDR and NDDR.
How to mark a TikTok Shop product as a "Pre-Order"?
Step 1: Navigate to Products -> Manage Products
Step 2: Click on the "Edit" button for the product you wish to mark as "Pre-Order" or click on Add Product if it is a new product
Step 3: Check the "Pre-order" box under "Sales Information"
Check the Pre-Order box👇
Step 4: Under "Selling" click "Regular" and change it to "Pre-Order"
Step 5: Key in the "Days required to ship item"
Note: If the option does not appear in the drop down, you may key it in like so:
Conclusion:
Pre-orders can effectively alleviate inventory pressure for sellers. For more information, please refer to: TikTok Shop Academy
Besides, ERP tools like BigSeller can also greatly help users with multiple stores manage their pre-orders all together:
BigSeller is the ultimate FREE e-commerce platform for Southeast Asian sellers, designed to supercharge your business. Streamline everything in one place—from product listings and order processing to inventory management, financial tracking, and automated operations.
Vist our website to know more 👉BigSeller ERP
Vist our website to know more 👉BigSeller ERP
BigSeller-Blog Senior Writer: Jayson
Sir Jayson has worked in well-known e-commerce companies such as Shopee and TikTok Shop, helping hundreds of sellers to deepen their e-commerce industry, expand their business, and eventually become high-quality sellers.
