Blog > Seller Tips > Shopee Announced Prohibited and Restricted Items, Philippine Sellers Need to Comply with ITA!
Shopee Announced Prohibited and Restricted Items, Philippine Sellers Need to Comply with ITA!
Jayson 07 May 2025 09:11EN
Entering 2025, with the continuous improvement of e-commerce platforms and government policies, Shopee Philippines is also constantly advancing the standardization of sales items. Therefore, as a seller, should promptly understand which products are banned or regulated, eliminate potential risks in a timely manner, and avoid affecting your store. Click Here to Register BigSeller For Free!👈
Prohibited Items are specifically not permitted to be listed on the site:
All FDA-warned products, as specified on the FDA website, are strictly prohibited from being sold on the Shopee Platform. It is the seller's duty to check the FDA website before listing their products on Shopee. If you are found to be listing these products, you will receive seller penalty points.
Possible explanations for prohibition:
1. May contain dangerous ingredients
2. Cause detrimental consequences on the consumer
3. Promote criminal activity
4. Local government restrictions
5. Other considerations against Shopee's general policy
Sellers with the Preferred Seller badge are forbidden from selling the following products:
1. Contact lenses, accessories, and other similar goods
2. Adult toys
3. Fake, Counterfeit, or Inspired products
4. Product samples (excluding sample Korean products)
5. Takal/decant/repacked
Regulated items can be sold on Shopee as long as the sellers have the relevant permits. The Internet Transactions Act (ITA) requires vendors to have the proper authorization to sell legally regulated products. These regulations serve to maintain the standards that ensure the safety, security, and dependability of all products offered to customers on the market.
For more regulated items details, please check on 👉Shopee PH Official
✅1. Product Photos show Mislabelled Goods or Improper Packaging
Upload at least three images of the actual product, with proper packaging and labeling (e.g., product name, weight, expiry date).
✅2. Website/Social Media Links/Contact Information in Listing
Do not include social media accounts, URLs, or websites in your listing's title, description, or other sections. This includes social media/website watermarks on your listing's images (such as logos, links, and contact information).
✅3. Directing Transactions outside of Shopee
It is not acceptable to lead your buyers to purchase and transact outside of the Shopee platform via external means of contact (SMS, Email, Social Media, Messaging Apps, etc.). Similarly, the following behaviors are prohibited on the platform:
Place keywords and external shop information (e.g., contact number, email, address, social media, etc.).
Provide alternate fulfillment through pick-up/meet-up.
Offering various forms of payment outside the Shopee platform.
✅4. Profiteering
Profiteering is the excessive manipulation of pricing to increase profits on rationed items during an emergency. Listing prices should fall under the government-mandated Standard Retail Price (SRP). Please see the SRP for basic commodities and services below:
Sellers who intend to offer registered/controlled products must get the relevant permits/licenses and submit them to Shopee for verification before they may begin listing. Ensure that your documents are complete and remain valid.
What are the Prohibited Items on Shopee?
Prohibited Items are specifically not permitted to be listed on the site:
Food and Drug Administration (FDA) Warned Products:
All FDA-warned products, as specified on the FDA website, are strictly prohibited from being sold on the Shopee Platform. It is the seller's duty to check the FDA website before listing their products on Shopee. If you are found to be listing these products, you will receive seller penalty points.
Other Prohibited Brands on Shopee:
Possible explanations for prohibition:
1. May contain dangerous ingredients
2. Cause detrimental consequences on the consumer
3. Promote criminal activity
4. Local government restrictions
5. Other considerations against Shopee's general policy
Prohibited Items for Preferred Sellers
Sellers with the Preferred Seller badge are forbidden from selling the following products:
1. Contact lenses, accessories, and other similar goods
2. Adult toys
3. Fake, Counterfeit, or Inspired products
4. Product samples (excluding sample Korean products)
5. Takal/decant/repacked
What are the Regulated Items on Shopee?
Regulated items can be sold on Shopee as long as the sellers have the relevant permits. The Internet Transactions Act (ITA) requires vendors to have the proper authorization to sell legally regulated products. These regulations serve to maintain the standards that ensure the safety, security, and dependability of all products offered to customers on the market.
Examples of Regulated Items:
| ITEM/CATEGORY. | PERMIT(S)/DOCUMENTS REQUIRED |
| Select items from these categories: 1. Household Appliances 2. Consumer Electronics 3. Lighting and Wiring Devices 4. Steel Products 5. Plastic Pipes and Ceramic Products 6. Cement and Other Construction Materials 7. Chemical Products 8. Automotive Related Products 9. Other Consumer Products (LPG, matches, etc.) 10. Motorcycle Helmets, parts, accessories, etc. Please see the full list and specific items here. |
Department of Trade & Industry (DTI): 1. Philippine Standard (PS) License; OR 2. Import Commodity Clearance (ICC) |
For more regulated items details, please check on 👉Shopee PH Official
Most Common Listing Violations
✅1. Product Photos show Mislabelled Goods or Improper Packaging
Upload at least three images of the actual product, with proper packaging and labeling (e.g., product name, weight, expiry date).
✅2. Website/Social Media Links/Contact Information in Listing
Do not include social media accounts, URLs, or websites in your listing's title, description, or other sections. This includes social media/website watermarks on your listing's images (such as logos, links, and contact information).
✅3. Directing Transactions outside of Shopee
It is not acceptable to lead your buyers to purchase and transact outside of the Shopee platform via external means of contact (SMS, Email, Social Media, Messaging Apps, etc.). Similarly, the following behaviors are prohibited on the platform:
Place keywords and external shop information (e.g., contact number, email, address, social media, etc.).
Provide alternate fulfillment through pick-up/meet-up.
Offering various forms of payment outside the Shopee platform.
✅4. Profiteering
Profiteering is the excessive manipulation of pricing to increase profits on rationed items during an emergency. Listing prices should fall under the government-mandated Standard Retail Price (SRP). Please see the SRP for basic commodities and services below:
✅5. Insufficient documents to sell Registered/Controlled Products
Sellers who intend to offer registered/controlled products must get the relevant permits/licenses and submit them to Shopee for verification before they may begin listing. Ensure that your documents are complete and remain valid.
BigSeller Product Information Issue Diagnosis
For product title, images attribute, and descriptions, the official optimization suggestions and recommended text/images will be provided. You can click the Edit button on the right side of the product to refine it based on the suggestions.
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