Shopee PH announces fulfillment time adjustments for 11.11 campaign
Jayson 30 Oct 2025 11:39ENCopy link & title
To streamline the order fulfillment process during promotional events, Shopee has released guidelines for the upcoming 10.30 Payday Sale, 11.11 Double Double, and 11.14 Payday Sale.
Philippine sellers are advised to refer to the adjusted shipping days and order/shipping deadlines below to plan their order processing time accordingly.
In preparation for the upcoming 10.30 Payday Sale, 11.11 Double Double, and 11.14 Payday Sale, please note the updated Days-to-Ship and Booking & Shipping deadlines below:
Sellers can refer to the table below for the couriers' operating dates and hours during the upcoming holidays.
Sellers should maximize same-day pick-up and have your orders shipped out within the same day. Please refer to the guidelines below for SDP cut-off time:
4. REMINDER for Shopee sellers during campaign
(1) Fulfillment
(2) Packaging
Shopee has begun to enforce consistent packaging rules for all Shopee-integrated couriers. Please adhere to Shopee's packaging rules for smooth and hassle-free order fulfillment.
Please keep in mind that you can use any type of packaging material as long as it is not from another courier or platform.
(3). Pre-Order
If you will be unable to complete orders within the specified days-to-ship, please change your listings to Pre-Order instead. Be cautious of the Pre-Order Limits to avoid potentially exceeding the listing limits.
Conclusion:
Preparing for order fulfillment in advance for the upcoming major sales event will help Shopee sellers focus more on sales and achieve better results. Furthermore, sellers can also leverage e-commerce ERP software to streamline order management during the event.
Philippine sellers are advised to refer to the adjusted shipping days and order/shipping deadlines below to plan their order processing time accordingly.
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1. Shopee DAYS-TO-SHIP Adjustment
In preparation for the upcoming 10.30 Payday Sale, 11.11 Double Double, and 11.14 Payday Sale, please note the updated Days-to-Ship and Booking & Shipping deadlines below:
| Order Verified Date | Orders Received Before 2PM | Orders Received By/After 2PM |
| Last Day to Book/Ship | Last Day to Book/Ship | |
| October 27, 2025 | October 27, 2025 | October 28, 2025 |
| October 28, 2025 | October 28, 2025 | October 29, 2025 |
| October 29, 2025 | October 29, 2025 | October 30, 2025 |
| October 30, 2025 | October 30, 2025 | November 3, 2025 |
| October 31, 2025 | November 3, 2025 | November 3, 2025 |
| November 1, 2025 | November 3, 2025 | November 3, 2025 |
| November 2, 2025 | November 3, 2025 | November 3, 2025 |
| November 3, 2025 | November 4, 2025 | November 4, 2025 |
| November 4, 2025 | November 4, 2025 | November 5, 2025 |
| November 5, 2025 | November 5, 2025 | November 6, 2025 |
| November 6, 2025 | November 6, 2025 | November 7, 2025 |
| November 7, 2025 | November 7, 2025 | November 8, 2025 |
| November 8, 2025 | November 8, 2025 | November 10, 2025 |
| November 9, 2025 | November 10, 2025 | November 10, 2025 |
| November 10, 2025 | November 10, 2025 | November 11, 2025 |
| November 11, 2025 | November 12, 2025 | November 13, 2025 |
| November 12, 2025 | November 13, 2025 | November 13, 2025 |
| November 13, 2025 | November 13, 2025 | November 14, 2025 |
| November 14, 2025 | November 14, 2025 | November 15, 2025 |
| November 15, 2025 | November 15, 2025 | November 17, 2025 |
| November 16, 2025 | November 17, 2025 | November 17, 2025 |
2. Shopee Courier Operations during the Holidays
Sellers can refer to the table below for the couriers' operating dates and hours during the upcoming holidays.
| Date | SPX Express | J&T Express | J&T Cargo | Flash Express | YTO Express | XDE Logistics |
| October 31, 2025 (All Saint's Day Eve) |
Regular Ops (8:00AM - 7:00PM) |
Regular Ops (8:00AM - 7:00PM) |
No Operations | Skeletal Ops (9:00AM - 7:00PM) |
Regular Ops (7:00AM - 8:00PM) |
Regular Ops (8:00AM - 8:00PM) |
| November 1, 2025 (All Saint's Day) |
Regular Ops (8:00AM - 7:00PM) |
Regular Ops (8:00AM - 7:00PM) |
No Operations | Skeletal Ops (9:00AM - 7:00PM) |
Regular Ops (7:00AM - 8:00PM) |
No Operations |
| November 2, 2025 (All Souls' Day) |
Regular Ops (8:00AM - 7:00PM) |
Regular Ops (8:00AM - 7:00PM) |
No Operations | Skeletal Ops (9:00AM - 7:00PM) |
No Operations | No Operations |
3. Shopee SAME DAY PICK-UP
Sellers should maximize same-day pick-up and have your orders shipped out within the same day. Please refer to the guidelines below for SDP cut-off time:
| COURIER | REGULAR BOOKING CUT-OFF TIME |
| Standard Delivery (via SPX Express) | 2:00 PM |
| J&T Express | 2:00 PM |
| Flash Express | 2:00 PM |
| Sulit Local (YTO Express) | 2:00 PM |
| J&T Cargo | 2:00 PM |
4. REMINDER for Shopee sellers during campaign
(1) Fulfillment
- Process and Handover Orders Early - The sooner orders are packed and delivered, the lesser the danger of delay.
- Maintain Fulfillment Efficiency - Avoid slowdowns prior to holidays and campaign days to avoid backlogs.
- Ensure Orders Are Ready During Holidays and Campaign Days - To avoid pick-up concerns, ensure that orders are packaged and delivered within the specified time frame.
- Complete all handovers before the holidays. Ensure that all orders are sent before the holiday break to avoid increased lead times and potential fulfillment concerns.
(2) Packaging
Shopee has begun to enforce consistent packaging rules for all Shopee-integrated couriers. Please adhere to Shopee's packaging rules for smooth and hassle-free order fulfillment.
Please keep in mind that you can use any type of packaging material as long as it is not from another courier or platform.
(3). Pre-Order
If you will be unable to complete orders within the specified days-to-ship, please change your listings to Pre-Order instead. Be cautious of the Pre-Order Limits to avoid potentially exceeding the listing limits.
Conclusion:
Preparing for order fulfillment in advance for the upcoming major sales event will help Shopee sellers focus more on sales and achieve better results. Furthermore, sellers can also leverage e-commerce ERP software to streamline order management during the event.
BigSeller is the ultimate FREE e-commerce ERP for Southeast Asian sellers, designed to supercharge your business. Streamline everything in one place—from product listings and order processing to inventory management, financial tracking, and automated operations.
By using BigSeller, Shopee sellers can auto-pack orders in advance, and process all of them across stores in one page, greatly saves time and improves efficiency.
Vist our website to know more 👉BigSeller ERP
By using BigSeller, Shopee sellers can auto-pack orders in advance, and process all of them across stores in one page, greatly saves time and improves efficiency.
Vist our website to know more 👉BigSeller ERP
BigSeller-Blog Senior Writer: Jayson
Sir Jayson has worked in well-known e-commerce companies such as Shopee and TikTok Shop, helping hundreds of sellers to deepen their e-commerce industry, expand their business, and eventually become high-quality sellers.
