In a statement, Lazada praised the launch of the Trust Seal, calling it a "milestone addition to the ITA's consumer protection blueprint."
Shopee reiterated its commitment to supporting the DTI's efforts to create a safer and more transparent digital marketplace. "We appreciate the DTI's ongoing efforts to enhance trust in online transactions and remain committed to working together to protect consumer rights, elevate local sellers, and promote digital inclusion nationwide."
As for TikTok Shop, "We remain committed to fostering a safe and vibrant marketplace where micro, small, and medium-sized enterprises can thrive." The three e-commerce platforms also stated that they will actively support promotional activities related to the Trust Seal and provide channels within their platforms to expand information and education efforts.
