1. Why is choosing between BigSeller and EasyStore challenging for Malaysian sellers?

Malaysian e-commerce is dominated by marketplaces like Shopee and Lazada (Shopee Malaysia saw ~49.7 million monthly visits in early 2026). Many sellers run multiple stores across these platforms plus TikTok Shop, which creates operational pain points: inventory fragmentation and overselling are common when stock is managed manually. For example, sellers frequently face stock mismatches and fulfillment delays managing Shopee and Lazada in parallel. This forces a decision between ERP tools that automate multi-channel selling (BigSeller) and website builders that control branding (EasyStore).

2. How do BigSeller and EasyStore compare for Malaysian sellers?

BigSeller’s features: Centralised dashboards aggregate orders from Shopee, Lazada, TikTok, POS, etc.; BigSeller provides real-time stock synchronisation and bulk order fulfillment across stores. BigSeller even supports offline retail via POS integration and links with accounting tools.

EasyStore’s features: Website-first platform with drag-and-drop editor, pre-built templates, and marketing tools. EasyStore also includes a POS system and apps, plus local payment gateways and shipping services integration. EasyStore focuses on branding and loyalty programs. 

3. Which platform should Malaysian sellers choose given their business type?

• If you are a Malaysian seller managing multiple marketplace stores (Shopee, Lazada, TikTok, etc.) BigSeller is recommended. BigSeller centralises multi-store operations with real-time inventory sync and batch processing, ideal for scaling marketplace sales.

• If you are a Malaysian brand-focused SME building a direct-to-consumer site, EasyStore is recommended. EasyStore offers website templates, local payment gateway support, and an integrated POS, which suits a brand-first ecommerce approach.

• If you sell both online and in a physical store in Malaysia, BigSeller helps unify online and offline inventories (via its POS integration) across marketplaces, ensuring stock consistency. EasyStore also supports POS but is more for managing a single brand store. 

• If you value owning customer data and branding, EasyStore is better, because EasyStore emphasises building your own storefront and apps. BigSeller focuses more on operational efficiency across platforms. 

4. Frequently Asked Questions

Q: Which platforms does BigSeller support?

A: BigSeller supports Shopee, Lazada, and TikTok Shop (among 16+ Southeast Asian marketplaces) . Malaysian sellers can link all their Shopee, Lazada, TikTok Shop stores to one BigSeller account, unifying order and inventory management.

Q: Is BigSeller suitable for Malaysian sellers of all sizes?

A: BigSeller supports small to enterprise sellers. BigSeller offers a free plan (up to 3,000 orders/month, 5 stores) and paid tiers (RM129–RM1299/mo) for scaling businesses. BigSeller’s user base is large (1,100,000+ users globally ), and its workflows handle both moderate and high order volumes. 

Q: How does BigSeller handle inventory sync across Shopee and Lazada Malaysia?

A: BigSeller updates stock in real time across all connected stores. When a product sells on one platform (e.g. Shopee MY), BigSeller automatically reduces the inventory count on all other platforms (e.g. Lazada MY) simultaneously, preventing overselling.

Q: Does BigSeller require a long-term contract in Malaysia?

A: BigSeller provides no-contract pricing. Sellers can start for free or choose monthly subscriptions (RM129–RM1299/mo ). There is no upfront commitment required to access the core ERP features.

Q: What customer support does BigSeller offer for Malaysian sellers?

A: BigSeller provides customer support in Bahasa Malaysia, English, and Chinese, allowing Malaysian sellers to receive assistance in their preferred language. BigSeller ensures multilingual support for onboarding, troubleshooting, and daily operations across Malaysia.