Over the past few weeks, we've been working on features that make everyday selling a little easier, from exporting millions of orders in just a few minutes to managing Shopee vouchers without jumping between Seller Centers.

We also introduced better purchasing workflows, smarter review management powered by AI, and new tools for affiliate marketing. Whether you're handling thousands of orders or running promotions across multiple stores, these updates are designed to help you save time and stay focused on growing your business.

Here's a look at what we shipped in July.

Download Center

Waiting nearly an hour just to export your orders isn't exactly productive. This month, we gave the Order Export feature a major performance upgrade. Exporting 1 million orders now takes around 3.5 minutes instead of 50, making large exports more than 90% faster.

We also made exported files easier to manage. CSV files are now automatically split into smaller files with up to 250,000 records each, and everything is packaged into a single ZIP file for a cleaner download experience. These improvements are now available on the Order Processing page, so large exports are much faster from start to finish.

Purchase Order Review & Purchase Order Change

Purchase orders don't always stay the same after they're created. Suppliers may adjust prices, ship products in batches, or ask you to change delivery arrangements. Instead of creating a brand-new purchase order every time something changes, you can now update existing ones while keeping a complete record of every modification.

You can edit information like purchase quantity, unit price, estimated arrival date, receiving warehouse, and more. Every change is automatically logged, making it easy to review what changed and when. For teams that require additional approval, Purchase Change Review can also be enabled to make sure every modification goes through the right process.

Virtual Product SKU

Not every product needs to be picked, packed, or shipped. That's why we've introduced Virtual Product SKUs for items like extended warranties, after-sales services, reward points, and other digital products.

Orders containing only virtual products can now move to Shipped automatically without going through warehouse operations. If an order contains both physical and virtual items, BigSeller will automatically separate them and continue shipping based only on the physical products. It's a small addition that removes a lot of unnecessary manual work.

Shopee Voucher Management

Managing vouchers across multiple Shopee stores usually means opening multiple Seller Centers and repeating the same setup over and over again. Now you can do everything from BigSeller.

Create Store Vouchers or Product Vouchers, manage different discount types, copy successful campaigns, enable automatic renewal, and keep all your promotions organised in one place. Less switching between platforms means more time spent planning your next campaign.

Shopee Affiliate Marketing Targeted Campaigns

With Shopee Affiliate Marketing Targeted Campaigns, you can invite specific affiliates based on their category, audience, clicks, orders, or sales performance instead of opening your campaign to everyone.

You can also customise products, commission rates, campaign periods, and budgets while managing campaigns across multiple stores from one dashboard. More control, better collaboration, and hopefully, better results.

Review Management

Customer reviews tell you what you're doing well and what still needs improvement. The challenge is finding the important ones before they get buried. Our new Review Management feature brings reviews from multiple Shopee and Lazada stores into one place, making them much easier to monitor.

You can quickly filter reviews, reply directly from BigSeller, and identify negative or unreplied reviews that need immediate attention. We also introduced AI-powered reply suggestions to help you respond faster, along with AI insights that highlight product strengths, customer purchase motivations, and common complaints.

If You Missed Our July Webinar

July wasn't just about new features, we also hosted a webinar to help sellers prepare for the upcoming Merdeka sales season.

Together with FastMoss, we shared practical tips on finding trending products, using TikTok Shop data effectively, and handling high-volume orders during major campaigns.

If you couldn't join us live, you can still watch the replay on YouTube.

👉 https://www.youtube.com/live/iM9U9JRW5s4?si=hT-T-AxToyfD77Yn

Until Next Month

That's everything we shipped in July.

We're always working on ways to make selling a little simpler, whether it's speeding up everyday tasks, reducing repetitive work, or giving you better insights to grow your business.

We'll be back next month with more improvements. Until then, happy selling!